Articles

How can user experience researchers make sure their voices are heard and their work is valued? By telling a good story. Gerry Duffy guides us through the thickets of research as storytelling by showing us how to recast an oft-maligned discipline as an opportunity to craft a convincing and exciting narrative.

To Ignite a Personalization Practice, Run this Prepersonalization Workshop

by Colin Eagan , Jeffrey MacIntyre April 16, 2024 April 17, 2024

Looking to tailor your product to individual users’ needs? In this article, Colin Eagan and Jeffrey MacIntyre walk you through their approach to aligning different stakeholders toward the common goal of personalized user experiences.

The Wax and the Wane of the Web

by Ste Grainer February 29, 2024 February 29, 2024

Forget death and taxes. The only certainty on the web is change. Ste Grainer takes a brief look at the history of the web and how it has been constantly reinvented. Then he explores where we are now, and how we can shape the future of the web for the better.

Opportunities for AI in Accessibility

by Aaron Gustafson February 07, 2024 February 10, 2024

Microsoft’s Accessibility Innovation Strategist discusses AI’s potential for accessibility, emphasizing the need for responsible use and diverse teams to mitigate harm and promote inclusion for people with disabilities.

I am a creative.

by Jeffrey Zeldman January 29, 2024 February 01, 2024

Don’t ask about process. I am a creative.

Humility: An Essential Value

by Justin Dauer June 22, 2023 June 21, 2023

As Justin Dauer contends in this excerpt from his latest book, In Fulfillment: A Designer’s Journey, being willing to evolve is the hallmark of a good designer.

Personalization Pyramid: A Framework for Designing with User Data

by Colin Eagan , Jeffrey MacIntyre December 08, 2022 December 07, 2022

Implement personalized digital experiences that are intentional, ethical, and technologically sound.

Mobile-First CSS: Is It Time for a Rethink?

by Patrick Clancey June 08, 2022 June 15, 2022

Is mobile-first CSS always the best option? Patrick Clancey explores the pros and cons of the classic methodology, as well as when other solutions might work better.

Designers, (Re)define Success First

by Lennart Overkamp May 12, 2022 May 12, 2022

Designing ethically may sound daunting at first, but Lennart Overkamp sets forth a template for engaging stakeholders around new priorities, exploring objectives that span from individual to global impacts, and finally measure their effects.

Breaking Out of the Box

by Patrick Brosset December 09, 2021 December 09, 2021

What can we do with just thirty pixels? With Progressive Web Apps blurring the lines between apps and websites, Patrick Brosset helps us think outside of the rectangular box. Learn how Windows Controls Overlay can free us from forty years of design constraints telling us how applications should look. Thirty pixels, it turns out, are full of exciting design opportunities.

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