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‎05-06-2021 09:49 PM

Please tell us some basic information before asking for help:
Model Name: GL12CX-IN015T
Firmware Version:GL12CX.312
My pc is still under warranty. i don't get it why so much trouble for customer to register for service activate package really disappointed Asus. I bought my pc 2019 Oct and am trying to register now. I received Asus warranty Information form book in the box when i bought but it seems it's useless.

2 REPLIES 2 Community Legend I

‎05-06-2021 10:24 PM

  1. Model Name: GL12CX-IN015T
  2. Firmware Version:GL12CX.312
  3. My pc is still under warranty. i don't get it why so much trouble for customer to register for service activate package really disappointed Asus. I bought my pc 2019 Oct and am trying to register now. I received Asus warranty Information form book in the box when i bought but it seems it's useless.
You could of searched and plus this is a ROG 2 forum:
asaniket03

What's is contract code from vip card?? Where I find that code??

Plz help can I register now after 1year I want to extend my device warranty.

@ARP_ASUS


What's is contract code from vip card??
hideous.freakshow

I am also looking for the VIP card, to activate the service package for the Tuf 3080. There was nothing in the box with any codes on it. It askes for :

*Contract code from VIP Card:

* Password from VIP Card:

With no explanation of what they are or where they can be found. Can some one help? We're not the only one's asking, but there are no answers anywhere.


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  1. Model Name: GL531GT